Date Published (2.3.17)
Read Time 0 Min

We’ve been selected by virtuwell, a 24/7 online healthcare provider, to help refresh its digital experience.

  • Work
virtuwell Selects BASIC® for Its New Digital and Brand Experience

We look forward to working with its internal team to help define its position in the industry and move two existing web and mobile designs into one responsive design.

With emerging technology reshaping the healthcare industry, virtuwell stands at the tipping point by providing consumers with a 24/7 online clinic that reinvents the diagnosis and treatment experience.

“It’s always a humbling opportunity to be able to push ideas forward in the healthcare industry,” explained BASIC® CEO Matt Faulk. “Our goal is to help virtuwell on their brand journey as they continue to change the way people seek, experience and think about healthcare.”

In order to bring convenience, lower costs, and simplified healthcare to millions of people, virtuwell has partnered with our team to create a mobile-first digital platform focused on user experience and a new brand design language that gives consumers relief from anywhere.

“We set out to find an agency to help us more boldly position the unique virtuwell brand,” said Kevin Palattao, Vice President of virtuwell. “We’ve chosen BASIC® as our collaborative partner to help elevate virtuwell’s innovative healthcare experience through a simple, yet sophisticated, design approach.”

Throughout the next few months, we will work together to create a brand and digital experience that can improve the lives of patients and progress the industry standard.


virtuwell is a 24/7 online clinic that reinvents the diagnosis and treatment experience for everyday illnesses. Through a refreshingly simple online and mobile platform, paired with best-in-class customer service, virtuwell saves consumers, employers, and health plans time and money.


BASIC® is an experience design company that thrives at the crossroads of culture and technology. Combining human intuition with systematic thinking, its work in strategy, design, and digital transformation is recognized for challenging business convention alongside the world’s most forward-thinking brands.

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